The Medical City Launches "TMC Partner Link"

It's been a while since I've been to Medical City in Ortigas and the last thing I've heard about them was where some of my celebrity friends mentioned some lapses in customer service (re: Rocco Nacino's encounter with a Doctor) but it's a good thing they are constantly trying to make improvements and making it less of a hassle for patients. Last June 19, they launched a program called "TMC Partner Link" where they provides patients and partners easy and secure access to their medical records. This is actually done via the Internet, and what's great is that this is all free - NO CHARGES at all.

(Image from http://themedicalcity.com and not mine)

This new facility actually would contain the patients laboratory and radiology diagnostic results. This also will show summaries of the patient's activity after their discharge. Wherever they are, whenever they are, they can also see personal health trackers that enable them to monitor vital signs through a graphic interface. They would be able to see blood pressure, heart rate, blood sugar and weight which is fully synced on the hospital's electronic medical records, a feat that other hospitals in the country has never done yet. This system also allow doctors to monitor their patients without frequent hospital visits making the meager communication way efficient equivalent to a real deal consultation. 

Dr. Mike Muin, Health IT Head of The Medical City says that the portal also employs a strict identification verification and authentication procedure to protect sensitive medical records and personal information from unauthorized access. All data is securely stored on a repository inside the confines of The Medical City. Users who have been admitted from June 24, 2013 onwards will be offered the service as part of their standard admission procedures. They just need to visit the hospital's website http://www.themedicalcity.com. For those who have been confined earlier can easily call or email TMC’s Customer Service Department to sign up for a Partner Link account and have the same privileges as these patients.

Congratulations on making innovations like these. If you would like to visit The Medical City, they are located along Ortigas Avenue in Pasig City. You can call them at +632 988-1000 or +632 988-7000. You can also email them at mail@medicalcity.com.ph, or visit www.themedicalcity.com. I sincerely hope you continue making your patients lives easier, better, healthier and safer. Your innovations speak highly of you, 40 years of service to the Filipino people is an extraordinary feat.

For more information

Please visit their website at 

http://www.medicalcity.com.ph