Showing posts with label AIA Philippines. Show all posts
Showing posts with label AIA Philippines. Show all posts

Have You Tried Gentle Parenting?

Sunday, November 27, 2022


I haven't, but from the looks of it, it makes total sense.

Back in the day, the parenting style in the Philippines was perceived to be very strict, ultra conservative, very matriarchal, and include flying slippers and hangers every once in a while.

Not everyone knew that parenting actually can work even if we deal with kids and do parenting in a very calm demeanor. It's properly called gentle parenting. It involves respect, understanding, empathy and setting healthy boundaries, without taking away individual happiness which is extremely important for kids. The style would make them very confident and independent too.

When a kid does something bad, don't attack the person, but the action. Tell them how you feel, introduce another way to do it and ask them why it would be better. Ease in on why you think why his actions are wrong. It also pays to be a good example. Not only would they inherit your good looks, but your manners. If you are kind, respectful, they'll see how you walk the talk and become an inspiration for them. You'll be a person that they'd aspire to become especially your good traits. 

You should also encourage his/her good actions. We're not here to just point out his bad side, we should always notice how good they were at school, how they help doing chores. It's the little things that make up a huge dent on their personality because that's how positive reinforcement works. Aside from that, make the habit of asking and supporting their dreams. Be it a cashier in the restaurant, a construction worker, a truck driver, a pilot or a doctor, this will make a huge difference in the long run as they develop independence and the value of education.

Although education seem to be a bit pricey these days, there's always AIA Philippines' Future Scholar. A product that can get you cash payouts, an assure you that your child's dreams of graduatiing someday would be fulfilled. This can act as savings, an investment, to help finance your child's education even after school's done. Be it 5 years or more, you can have something to count on when things don't go your way in life. You also get to choose how to build the funds til he reaches maturity (around 17yo). This can also be claimed lump sum if anything untoward happens to you.

AIA Future Scholar gives you peace of mind. This was designed with parents in mind so you continue to live happier, healthier lives. If you want to know more about it, head on to  https://www.aia.com.ph/en/our-products/education/future-scholar.html for more information about it.

COW

AIA Showcases Keys to Excellent Customer Experience: Tech Groundwork, AI and Personal Service

Thursday, November 17, 2022



Fresh as a mornings brew, AIA showcased their digitalization movement this year. An insightful way on introducing how they innovate in their goal of building healthier, stronger and better lives. 



AIA CEO Kelvin Ang says "Welcome to our second face to face meeting as we share what we have been doing after the pandemic. There's a lot of things we worked on and some of you may ask why we are doing this, it's because we want you to witness the people that have been part of our growth and a big announcement last year as we rebranded to AIA. The need to change constantly has been something that happened especially on the digital side. We are in better position to embrace the future especially in the technology, digital l, and data analytics. We used to have so many layers, we restructured it so we can work faster. We have started this in the company and the work we do with agile tribes. In our 75th year we need to start thinking about embracing change and improvement. Learning is a big part in our organization, make it sustainable, expand further and deeper. We have community, bots, an innovation culture in our organization."

He adds "In the past we used to have processes that took two weeks, now it can be done in 20 minutes. We want to make it easier for our customers. We continued to improve our customer portal online, and this year we spent a lot building sales platform to better assess their needs versus our products. It was done on Facebook messenger and fulfill our mission to make it accessible and more affordable. The one we're sharing today is something that is fun and practical, something from our innovation lab. Plus the new distribution to make it accessible and affordable like our other products."



Chief Technology Officer Noel Mendoza explains "The best worst thing that happened in technology was the pandemic, people had to adapt in a faster pace. Everything had to be changed, and it has changed the way consumers get products and services. What we want to share is the things we need to do in the office. It's very different, as customers demand more and to be able to listen to them. It allows us to attune to customers needs today. This will change over time, and this is our innovation program. Our lab makes us understand what is possible, it's where we see what's relevant in the market. We will give you a taste of that and why automation is important."



Dwayne Tin the Innovation and Automation Lead of AIA says "We are not a physical lab, we enable everyone from CEO to customer to have a voice. It's a virtual representation of what we try to be. In a minute you can do a tour to experience how it is to be part of innovation on ground."





The consumers are vital for technology to reach goals. Improvement needs feedback to see what works and what doesn't. Interacting with customers made them learn to discover and combine things in an automation process. The chat bots was made with the customer in mind, to start conversations that are usually asked, like payments and or policy updates especially if they want to information now. It also is manned by digital workers to provide services fast, without queues, send it to you even with multiple policies in tow. Now it just isn't queries they answer, they do transactions and can do it also on My AIA for more secured ones. It also gives customers the ability to understand the costs without being too shy about asking an actual person, even just on messenger you can already accomplish things. It allows in person conversation to a minimal, so they too can concentrate on those what matters most.

Thank you to everyone who showed us around their offices this morning. Really appreciate it!

AIA Philippines want this to be better, to make sure they can build more things to help more customers in the future. That's a noble thing.





COW

AIA Philippines Introduces Total Health Solutions

Wednesday, October 27, 2021


To develop products that keep up your ever changing needs, AIA Philippines wants you to live it. In order to have healthier, longer and better lives, they are now introducing AIA Total Health Solutions.

In a virtual forum this morning, AIA wants yo to know that you can get protected no matter what your health starting line may be. It's AIA's latest innovation, Cheif Marketing Officer Leo Tan says "From the time I wake up til I fall asleep, I earn points in the AIA Vitality app. I often check my policies also on the app. Total Health Solutions can help you buy vitamins, ordering meicines, lab requirements and teleconsult with doctors. Easy access to your healthcare needs is not just a one time relationship, we are your constant partner, so you can have healthier, better lives."

Total Health Solutions is your time to stay healthy. In it, you have a personalized solution all in one platform.

In the event, Will Dasovich also got us to follow a few procedures and shared how he did overnight oats. Milk, Oats, Honey, Chia Seeds put in the fridge, Toppings go before you eat it. You do this before you sleep and eat it the next day. It's quick and easy, and very healthy. By the way, he also reiterated that customers can also consult with a nutritionist on the app, overall total wellness, yes, they've got that covered.

Kats Cajucom the Head of Health and Wellness of AIA says "AIA Vitality encourage positive change and we actively ask our customers live healthier lives through this app. The app now has features and incentivize it with choices you make every day. Members can now earn points in the food tracker, have health assesment, encourage you to get enough sleep, even COVID vaccination, all now has equivalent points so you can get perks when purchasing in partner establishments. AIA also knows Filipinos love to take photos of their food, you can submit them in the app before you post it on social media and hopefully, get encouraged to eat healthy as well."

Ten Paras and Paolo Valenciano discussed a few things. Pao says "Going to work and being around people, you are unsure if you're gonna get COVID, it adds to fear and live events during this pandemic was greatly affected. I started taking vitamins, get physically active, walk everyday, run as much as I can. At home, we try to be more creative and spend more time with my daughter, do the extra effort with our time. We improve healthier lifestyle, ensure financial preparedness, even if there are emergencies, we have to make sure we plan for a more secured future.

Ten adds "Savings can get affected with accidents and death. We need to be at the best of health. It's better to be one step ahead and be prepared with life's uncertainties. In these situations, we have to be sure our mental state is also healthy. Spending time with family, financially prepared for everything so we get peace of mind even if the worse scenarios happen. Hope this allows us to just focus on recovery just in case we get it. AIA has different products for protection, health, life, and there is a right one that can protect you. The all in one product is available for the public, but there is a comprehensive plan that can also grow your savings. It's called AIA All In One Plus which we will be launching soon. I always tell people that the best insurance for you is the one accessible. We give you the right product, the right platform to monitor your health and one that can cater your needs. The AIA Vitality app promotes healthy lifestyle and gives incentives to healthy behaviors. You have AIA platform that simplify your experience looking into different products, so you get a total health solution ecosystem so you get protected by AIA Philippines."  

 

 
Gary Valenciano joined in and he says "I'm learning a lot in this event. I am more motivated to be in a health track. It's been common to hear stories, it's challenging mentally, physically, spiritually and emotionally. The way I live my life, I'm being surrounded by good people. You get to see their vulnerability, we talk, even friends, they go through life. It's important to have people speak life to your life. When my health scare happened, I had a little more extra in protocols so I stay healthy and preven myself get sick. I had to shift gears so it doesn't happen again. Getting used to things that are mental, the cuts, the wound, it was a difficult recovery. Mentally, it was even challenging because rehab wasn't even going good, but surely they said 3 months, I was already performing live and on stage. It would have been easier if I had peace of mind, I was able to reach out to those who could help me, from medical teams, my wife, my family, they were able to make up to whatever I lacked in my mental state. The support from people who are there for you, it'll become easier because of them."

Brand Ambassadors Nico Bolzico and Solenn Heussaff adds "Luckily we haven't had any health scares, but my Father had one. It was a difficult month, but aside from that it's all good. As a parent, we panic fast, you're never concerned when it's not there. We think of ways to look for help, prepare so you know what to do. You have to focus on your child, look for treatments she needs especially when hospitals aren't the same anymore. Having a game plan is good, it's important to get consultation, where to get it, how to get it so they can guide us so you can focus on getting better.  

Total Health Solutions currently has Avega, regional passports that enable cross border health care treatments in Southeast Asia, HK based ones soon. Zuelig Pharma has a suite of health solutions so you can have diagnosis and treatment, medicine deliveries for prescription and over the counter meds. Soon they will also be offering discounted rates for vaccination. If you are an AIA Philippines customer, just access it to the health tab of the platform and choose teleconsultation and go to the EZConsult platform wherein you can be diagnosed, consulted by a doctor, even deliveries of medicine. They will also have discounted rates for COVID testing and vaccination, something that we need today.




COW