PH Contact Center Industry Lauded by Government

A tough and brazen partner in economic recovery, the local contact center industry was praised by the Philippine government for its efforts in making sure business is moving and for being resilient during the pandemic.

The Secretary of the Department of Trade and Industry says "We have seen your work despite the huge challenges of COVID-19, the third quarter of this year shows IT-BPM's recovery. It had posted moderate growth and is steadily rising in the last few months." This was mentioned during the Contact Islands '21 session on "Government and Private Partnership: Road to Recovery".

IATF Karlo Nograles also attests on how the IT-BPM industry has continued to lead in employment generation even on the countryside. He also mentions how Filipino IT-BPM workers have remained competitive and remain to be a crucial part of how we could transition to the new normal. CCAP Chair Benedict Hernandez reiterated how it is crucial for IT-BPM firms to have backing from the government as the industry was classified to be essential during these times and keep support intact for clients and keep their employees employed too. CCAP President Jojo Uligan on the other hand thanks the government for listening to the sector so they could remain in operation and complete procedures on protocols in work from home arrangements, so it would stay safe during these times. Lopez also said that the contact center and IT BPM industry continue to implement programs and reforms to continue the drive towards economic recovery. He's also keen this would create more opportunities and satisfy patrons even if needs are changing locally and internationally.

Huawei Announced Milestones During Developer Day in the Philippines

Phone and ICT giant Huawei just reaffirmed their commitment to improve the AI life in the country during the recent Huawei Develpment Day 2021. They showcased how they would be aggressively doing this by forging strategic partnership with existing educational institutions and companies with Huawei Philippines Consumer Business Group. Currently they've got 96 percent local apps in the Huawei AppGallery. During the session, key partners presented lik mobile wallet GCash, health platform KonsultaMD and popular radio station WishFM.

Huawei Country Manager George Li reiterates "We would like to partner with the country's top brands so we can expand more products locally. A seamless AI life is possible and we are part of that interconnected world."

During the event, they announced milestones with regards to HarmonyOS 2. For starters, they introduced DecoupledOS and hardware, second is improved sharing capabilities on devices, smooth and low latency operation of hardware that carries it and also, the DevEco Studio for Huawei app developers. They also gave information on Petal Search and the updates implemented on it. Now it's going to help local businesses connect better. You may stream the event through the official Facebook page of Huawei AppGallery for more information on HarmonyOS and business updates on local and regional areas, go check on updates on the site today!

Huawei Initiates Scholarship for UST ICT Students

Almost the same time last year, Huawei Technologies signed a memorandum of agreement with University of Santo Tomas to provide certification programs, equipment, materials and free training under the HAINA program which authorizes colleges to do Huawei certifcation courses. This year, it's been quite difficult for students to enroll and pay for their tuition fees so Huawei initiated getting scholars this year.

They were welcomed in a virtual event last August 25th wherein Hermil Gerard Calasang, Jia Anette Phi, Kryzha Lei Aguilar, Maricar Auditor and Matthew Gabriel Rabanes were included. They are now officially part of the Huawei family as scholars. College of information and Computing Sciences Dean Jerralyn Padua says "This pandemic has affected so many families and some have no ways to make and earn a living, to put food on the table, let alone send their sons/daughters to school. This will let them continue their studies despite dire situations in the Philippines. We hope this will be just the start of more activities and programs between Huawei and the Universtity of Santo Tomas, to hopefully benefit more students in the future."

Huawei Philippines HR Director Peter Zhang says "Congratulations to everyone! I know you are bound for greater things and will become key individuals that will help other people through ICT. Here's hoping we would have more opportunities to help, have cooperation with UST in the coming years so we could support more deserving students and talented ones so they could drive innovation in the country."

All of them are in their final year. They are also part of 19 scholars from different universities in the Philippines. They plan to do this even more in the future.